07946 381 217
sales@wireandcrystal.com

Deposit

Orders cannot begin without a completed order form and a deposit. A 50% deposit is required for all orders over £150, for orders under £150, or orders required under 6 weeks from the receipt of the order full payment is required at the time of ordering.  We accept payments by cheque, made payable to 'Sarah Sarkies'. Payment of the deposit is understood to be acceptance of the terms and conditions. This deposit is non-refundable any orders cancelled less than 6 weeks before the delivery date of the stationery are liable for full payment. Final payment is due when the order is dispatched. Payment of the deposit is understood to be acceptance of these terms and conditions.

Delivery

Delivery is usually by Royal Mail Special Delivery; Sarah Sarkies reserves the right to use other carriers. Whilst every care is taken to pack the order Sarah Sarkies cannot be held liable for loss or damage in transit.

Alterations

The client agrees to notify Sarah Sarkies immediately of any changes to names, addresses, dates etc. We will endeavor to make any changes free of charge if production is not in process.

Our Products

The client should be aware that our products and packaging are not suitable for children. As all wedding stationery items are handmade the client accepts there will be slight variations between items. We cannot be held responsible for the natural aging of products. If the client orders wedding stationery in stages then Sarah Sarkies cannot guarantee continuity of design. Sarah Sarkies has made every attempt to represent our products as accurately as possible and any images we publish are for illustrative purposes only. Colour reproduction is as accurate as possible via the various mediums.

Copyright

All artwork and designs are copyright of Sarah Sarkies.  The client is responsible for obtaining permission for printed reproduction of any material, poems, hymns, songs etc that is requested by the client. The client indemnifies Sarah Sarkies against any action brought against it for breach of a third parties copyright.

Proofs

While we take every care in producing your proofs it is the responsibility of the client to proof read any text prior to printing. Proofs must be signed, dated and returned or confirmed via email. Once the proofs have been signed off any further alterations may incur an additional charge.

Express Service

For some designs an express service may be available for cards required within 14-21 days, there is an extra charge of £25.00 for this on top of the price of your order.

Samples

Sarah Sarkies will provide one initial design charge of £10.00, refundable against the placed order. Any subsequent design alterations may incur a further design fee. Sarah Sarkies will issue a quote for the final product based on the client's chosen design.

Miscellaneous

Sarah Sarkies will endeavor to supply the client as agreed but cannot be held liable for situations beyond her control, for example, discontinued materials and postal disputes. In such cases a suitable alternative will be made available.